Ordering Information

We at Commercial Service Supply value your business and strive to do everything within our ability to make your shopping experience with us hassle free and productive. Our business has been built on the principle that the customer comes first and that it is our job to serve you in the best possible way.

Our Customer Service Representatives are available to assist you by our Live Link, or email during normal business days Monday - Friday from 8:00 am to 5:00 pm and Saturday 8:00am to 12:00 Noon, Central Standard Time(CST).  Send email to csssales@commercialservicesupply.com .

Ordering:
You can purchase our merchandise through our secure Online Shopping Cart (see international orders). All prices listed are in U.S. Dollars and are subject to change.  Purchase orders may be emailed to csssales@commercialservicesupply.com .
Do not include Credit Card Numbers in Email. No order will be shipped until payment is verified.

Orders shipped to addresses outside the United States:
Orders shipped to addresses outside the Continental United States may be assessed a tax or duty by the country accepting the package(s). Taxes, duties or brokerage fees are to be paid directly by the customer and are not refundable under any circumstances. Please check with your customs office to make sure you understand all fees that may be assessed on your order.

Information Security:
Our Shopping Cart service was created and is hosted by PPP Design. PPP Design is an Internet Solutions Provider which directs that your purchase information is relayed through encrypted channels. To be sure you are viewing secure pages when entering payment information, check your Web browsers status bar located at the bottom of the window for the closed padlock icon. This icon will appear in the latest versions of Internet Explorer and Netscape Navigator. Also, all browsers display an "s" after the "http" (https://) in the Web site address to indicate that you are in a secure environment. Credit Card's are encrypted and processed in an "SSL" (Secure Sockets Layer) environment, NO Credit Card #'s are maintained in our store beyond order processing. Please do not send your credit card information by email as this is not secure.

Please see our privacy policy. If the phone number provided with an order is invalid we may not be able to process your order.

Cookies:
A "cookie" is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our web page servers. No personal information is collected with this cookie.

Cookies are frequently used on Web Sites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Commercial Service Supply uses cookies for one purpose, Cookies are used by the web server to store information in Session Variables.

Session variables reside on the web server for a short period of time (about 10 minutes). Accordingly, if you wish to place an order, it is required that you accept cookies.

You may still be able to use some information-only pages even if you do not accept cookies.

Payment:
All payments are required to be made in US Currency. Our online store accepts Visa and MasterCard. If you are interested in purchasing our merchandise using a different payment method, please contact us by Email  at csssales@commercialservicesupply.com  Do NOT send Credit Card information via Email, as this is not secure.

Sales Tax:
If a “Tax Sales ID” is not provided, tax in the amount of 7.000% will be charged and added to the invoice of all Iowa customers. Customers in other states are advised to check with the appropriate state agency to determine sales tax liability and payment.

For complete details please read the Terms & Conditions/Privacy Policy statement.